Staff Directions

For directions on how to access the program, please download these directions.

Computer Compatibility Test

If you have NOT viewed an RBC Webcast before, click on the "Test Your Connection" link below at the computer you will be viewing the webcast. This is to ensure your computer is compatible with the webcast software - Adobe Connect Pro.

Test your connection

Here’s How the Webcast Works:

  • Unlimited staff access - view anytime (24hrs.) - anywhere (office or home) - any day of the week.

  • There is NO SET TIME OR DAY to view the webcast. You do NOT have to view the webcast on the date the program is being released. You can view the webcast on the release date or after. You control when you want to view.

  • For single webcast programs, you will have a 30-day access to view the program. The subscription time is extended for each series. See the program brochure for timeframes on the series – as each one varies.

  • If a program is NOT available to view – you can still purchase the program in advance or after the release date. Once the program is available, you will receive an email with the link to view the program.

  • CE Credits available for WEBCASTS ONLY.

  • Questions will be answered by the speaker via email.

  • High Speed Internet connection is recommended.

  • To view, just use your internet connection (basic DSL, cable or higher) & web browser (Internet Explorer or Firefox).

Home Page Education Programs View a purchased Webcast Access your account

48 West Pine Rd., Staatsburg, NY 12580 / E: / T: (845) 889-8128 / F: (845) 889-4147 /

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